Covid-19 Response – StaySafe Initiative

Our StaySafe initiative has been developed with the intent to continue offering cabin-by-the-lake vacations within CDC, MN Dept. of Health, and MN Governor guidelines.  We are constantly updating and welcome guest feedback and further suggestions. Camping Update

Above all, we want everyone to be safe and well: guests, staff, and us, too.  If you feel sick, stay home.  We ask that you take extra precautions to not expose yourself to risk two weeks prior to your stay with us. 

Please bring your courtesy mask (we ask that you wear one upon initial check-in* with us and if you visit any local bait shops, liquor stores, convenience stations, etc.   We encourage bringing groceries from home when possible, or again, just wear a courtesy mask during your errand.  Our area residents sincerely appreciate this respect that you offer.) 

Check-In:   Instead of stopping at the lodge to check-in, you will be welcome to go onto your cabin and make yourself at home.  We will see you pass by our house, but ask that you TEXT US upon arrival (within an hour) and we will walk up to your cabin to greet you and collect your cabin payment: cash (exact amount if possible), personal check (ready in hand,) or credit card (in this case we will take to lodge, process and bring back to you disinfected.)   We intend to collect check-in information a few days beforehand from you via e-mail to make it as seamless as possible (e.g. names & ages of kids, vehicle license plate #, boat rental validation, etc.)   Expect us to be wearing our courtesy mask and that we will be respecting the proper social distancing. 

Check-Out:  You are welcome to come down to lodge during take-out window hours to check-out the day before your departure.  Or, text us the DAY before your departure between 12 noon - 5 p.m. and we will stop at your cabin with your bill to collect tab expenses, chat about your stay and accept reservation deposits for next year (from 6+ feet away, of course.)

  • Check-in/Check-out times: MN Dept of Health has strongly encouraged 24 hours of buffer time between guests which we have now implemented, even in our weekly stays (and will continue in perpetuity for maintenance, cleaning, and disinfection.)  Saturday check-in time for weekly summer stays is now after 3:00 p.m.   Check-out is any time before 3:00 p.m .the following Friday.  (Weekly rates are set up to include the 6th night free.   Hence, this is a 7 day/6 night week.)

LODGE:  At the moment, we plan to have the lodge closed again in 2021 until further notice, but we have created TAKE-OUT WINDOW for pizza orders, limited ice cream & treats.   Hours: 12 noon - 2 p.m. and 6 - 8 p.m.   We WILL be allowing one person at a time (or a couple peeps from same cabin) into lodge to view gifts and clothing during take-out window hours - just make sure you wear your courtesy mask.

Lodge bathroom is now locked, and the key will be given to guests in Sleeping Cottage for their exclusive use.

Summer Group Activity Alternatives Planned

Laundry area will be open -only one cabin's group using machines at one time.  BRING QUARTERS!   We will be laundering all the sheets, blankets, pillows from cabins on TUESDAYs in summer, so machines will be in use that day.  Plan accordingly. 

ARCADES and SAUNA will also be closed by MN executive order until further notice.

Fish Cleaning House will be available for use (soap and EPA approved disinfectant supplied.  There will be a sign asking for only 1 cabin group at a time allowed only.  Please be patient and wait while other groups finish processing their catch of the day.  The door will be propped open for extra ventilation.   LIVE BAIT - the convenience store 1.5 miles away has a variety of worms and minnows.   You are most welcome to borrow one of our many bait buckets during your stay.

Sanitizing Stations will be provided throughout the grounds for guest use.   (We intend to have hand sanitizer and a bottle of EPA approved non-toxic disinfectant.  We will be checking them regularly, but text us if refills are needed.)   We highly encourage guests to bring their own personal sanitizer. 

Disinfectant around Resort Grounds:  We intend to spray an EPA-approved non-toxic disinfectant (e.g. hydrogen peroxide, nixall, sol-u-guard, 70% alcohol) onto exterior plastic, metal or non-porous surfaces on all guest turn-over days according to CDC guidelines.  (We ask all unrelated guests not to use the exterior items of other cabins unless invited specifically to do so by the cabin occupant.)   

Life Jackets:  If you have your own life jacket, bring it with you this year.  Life jackets are a MN state law to be worn by kids aged 10 and under (and required to be within reach for everyone else) whenever using a boat, kayak, canoe, SUP, paddleboat, etc.  You are still most welcome to use the life jackets stored in lean-to behind the sauna - PLEASE FEEL FREE to use the sanitizing stations.

BEACH:   The maintenance boys will be spreading out the chairs 10 feet apart and we'll be encouraging the social distancing guidelines.  We simply ask you use common sense.  If beach seems full, use lawn areas or choose another activity other than beach for a while, until sufficient space has opened.

CABINS:

  • We will be using a backpack sprayer to apply EPA-approved non-toxic disinfectant (e.g. hydrogen peroxide, Nixall, Sol-u-guard, 70% alcohol, or Force of Nature --  all of these are unscented except the herbal Sol-u-guard which I don't have in stock at moment) before each guest arrival.   This includes thoroughly coating dishes and kitchen surfaces, upholstery, bathrooms, beds, etc. with special attention to "high touch" areas: handles, switches, pulls, etc. 
  • Sofa throws, decorator pillows, stuffed animals, bed quilts, comforters, extra blankets and sofa-bed sheet sets have been removed from cabins per MN Dept of Health guidelines (to remove extraneous soft surfaces.)  If your group needs a sofa-bed bag of linens, text us and we will bring a set down to your cabin.
  • Each bed will have a sanitized bag of sheets, one blanket, a set of pillows with cases and slips.  [Mattress pads will be disinfected via the backpack sprayer, along with bedside tables, box springs, etc.]   This year will be a DIY make up your own bed.   We will also ask guests if they would be so kind as to carefully roll up their used linens [do not shake out anything] and put back into bag upon departure.  This is to minimize exposure to our staff.  

NOTE:  In other words, expect only one set of pillows (one for twin beds, two pillows per other size beds) and ONE blanket on your bed.  (Again, no quilt or bedspread.)  Bring your own extra blankets and favorite pillows from home if you think you will be needing them.   We want to make sure linens are extra clean and disinfected between guests and intend to use the 2nd set of sheets/pillows/blankets on turn-over cleaning days.   We will be isolating used linens for 3 days. We will launder on Tuesdays and make up sanitized bags for the following week.  Hence, we will not have extra pillows or blankets to lend out.  Bring your own supplemental items as needed.  

  • If you have reserved a pack-n-play or high chair, they will be sprayed down with disinfectant before being brought down to you. 
  • We already change out pot holders, rugs, tablecloths and shower curtains each week and do not supply towels or washcloths, so we think we have thought through soft surface disinfecting issues to the extent that we can.  We welcome suggestions!
  • Each cabin is already provided with non-toxic all-purpose cleaning solution, glass and carpet de-spotting solution, and we now supply a new bottle of non-toxic EPA-approved disinfectant, also.
  • Dish soap and foaming hand soap will continue to be supplied in cabins - but YOU MAY WISH TO BRING YOUR OWN to keep the soap in plentiful supply in an effort to encourage yourself and family to scrub up often.  CDC recommends at least 20 seconds of friction to break down virus cells.  We will not be entering your cabin to top off soap or for most any other reason during your stay as we will be social distancing.  If there is a maintenance issue, text us and we will attempt to trouble-shoot it via text or phone with you first.  If needed, a masked and gloved maintenance guy will be sent down to fix the issue.
  • Garbage bags and toilet tissue:  each cabin will be supplied with a couple of starter bags and a couple of starter toilet tissue rolls.  Since the lodge will be closed, you will likely need to bring supplies for the rest of your stay.  You are welcome to use your favorite brand (i.e. we are not insistent on 1-ply toilet tissue.)  (You can ask for extras at the take-out window during posted hours.)
  • Some items in cabins may be difficult to clean each week and will be removed (e.g. bedside clocks.)
  • Games, puzzles and playing cards (paper/cardboard products) will be left in cabins as is (again, we will be spraying disinfectant onto interior surfaces in between guests, but use your own risk assessment.)   You may text us to exchange games or puzzles in the lodge during posted take-out window hours - for you to either use at your own risk, isolate per CDC guidelines [4 hours for paper, 24 hours for cardboard], or sanitize with your own or the cabin supply of disinfectant.  It may be prudent to bring your own games.

We may not have listed everything we are doing, but as you can see, we are making every attempt to consider how items may impact you during your stay with us.  We realize that a vacation is not realistic for many right now.  We wish you wellness!  For those at less risk or those desirous of a change of scene, we welcome you and promise to do our utmost to provide as safe a place as possible to enjoy.  

*Isolation Cabin Special - Contactless Vacay

Camping Update
***MN is allowing camping with some restrictions.   Crow Wing Crest Lodge is allowing self-contained campers and RVs this season.  We will NOT be taking tenting-only reservations this summer because there is no bathroom access this season (lodge is closed, and Sleeping Cottage guests have exclusive access to the communal lodge bathroom.)